Shipping policy

Shipping policy

All orders are processed within 2-3 business days (Tuesday - Friday, excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer free shipping on most orders of product over $100, with exclusions listed below. For orders below $100, we charge a tiered rate based on total order value.  Orders are usually shipped via USPS or UPS Ground.

Sewing Cabinets are an exclusion to this policy. Shipping options will be presented on the product page for each cabinet. In many cases, a premium delivery service including assembly and in-home set up can be purchased. Please contact us at customerservice@sewsuitestudio.com with any questions prior to purchase.

In-store pickup

You can skip the shipping fees with free local pickup at 81 Old Trolley RD, Summerville, SC 29485. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2-3 business days (Tuesday - Friday, excluding holidays). We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 10am-5pm Tuesday - Friday, and Saturday 10-2. We are closed Sundays and Mondays. Orders are held under your name behind the counter.

International Shipping

Unfortunately, we do not offer international shipping at this time. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at customerservice@sewsuitestudio.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges